Yesterday we heard the results of our annual resident satisfaction survey. While overall satisfaction with the Council has remained consistently high in recent years, satisfaction decreased slightly to 68% overall. However, our satisfaction rating is noticeably higher than the NZ council average of 44%. Thirty-four out of 45 services rated by residents achieved satisfaction of 60% or above, with 12 services achieving 80% or higher. Parks and open spaces, emergency management, drinking water, sewerage and community facilities all scored highly. That’s a great result and testament to the hard work of our staff and contractors. Best of luck to everyone competing in the South Island Master Games over the next ten days! Have a great weekend,
John Leggett, Mayor of Marlborough |